We recognise the importance of providing a highly professional service and responding to the needs of our clients on a timely and efficient basis.
We therefore offer this unconditional guarantee on all of the work that we do for you.
- To deal with your enquiries in a professional and courteous manner.
- E-mail messages we receive by 4.00pm on any normal working day will be answered the same day.
- Letters will be answered within two days of receipt.
- To prepare your annual accounts in draft form which we will submit for your approval within 28 days of receipt of all the appropriate information needed for their completion.
- To assign an account manager to look after your business needs within two days of receipt of signed contracts.
- All our accounting work will be carried out "in house" by suitably qualified people.
- All telephone messages will be returned either on the same day or the next working day following receipt.
- We will keep all data that we hold about you safe and secure.